Austin, TX — Texas Attorney General Ken Paxton has sued OpenAI and CEO Sam Altman, accusing the company of misleading consumers about ChatGPT’s safety and failing to adequately protect users from potentially harmful outputs.
The lawsuit, announced Friday, alleges that OpenAI marketed ChatGPT as a safe and reliable product while failing to sufficiently disclose risks associated with inaccurate or harmful responses. Paxton’s office says those risks are particularly serious for children and other vulnerable users.
Paxton is bringing the case under the Texas Deceptive Trade Practices–Consumer Protection Act. His office argues that OpenAI’s safeguards have not kept pace with the rapid expansion of its products and that consumers were not adequately warned about possible harms.
The attorney general’s allegations include concerns about inaccurate information, emotionally manipulative interactions and chatbot responses that could reinforce dangerous behavior. OpenAI has introduced multiple safety systems and parental protections over time, but the lawsuit contends those measures remain insufficient.
“With the rapid advancement of AI technology, OpenAI has the responsibility to protect users and warn them of the many dangers of its platform,” Paxton said.
The lawsuit is the latest effort by Texas to apply existing consumer-protection laws to rapidly developing artificial-intelligence products.
The allegations have not been proven in court, and OpenAI will have an opportunity to respond to the state’s claims.
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