WASHINGTON, D.C. — Artificial intelligence is helping millions of Americans complete workplace tasks more efficiently, but some education and workforce experts warn that the technology may also be masking a deeper problem: declining literacy and basic skills among many workers.
According to literacy estimates cited by Axios, roughly 130 million U.S. adults read below a sixth-grade level. ProLiteracy estimates that about 43 million adults cannot read, write, or perform basic math above a third-grade level.
As AI tools become increasingly common in offices, warehouses, and service industries, workers can use them to draft emails, summarize documents, and complete assignments that may have previously required stronger reading and writing skills. Experts caution that while AI can improve productivity, it may also conceal skill gaps until employees are required to make independent judgments or evaluate the accuracy of AI-generated information.
Sharon Bonney, CEO of the Coalition on Adult Basic Education, told Axios that more than 90% of jobs now require some level of computer literacy. She noted that many adult learners seeking better-paying jobs often lack the reading, math, language, or digital skills needed for advancement.
Researchers also warn about what some call “cognitive surrender,” a tendency for users to accept AI-generated responses without fully understanding or verifying them. Workforce experts argue that AI may increase demand for higher-level skills rather than replace them.
While book sales and independent bookstores have remained strong in recent years, experts say reading culture and literacy proficiency are not necessarily the same thing. They argue that workers still need fundamental reading, writing, and analytical skills to effectively use emerging technologies.
Sources:
• Axios – MBFC Rating
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