AI and robocalls — Robocalls with AI voices to be regulated under Telephone Consumer Protection Act. Jon Brodkin - Feb 1, 2024 8:20 pm UTC Getty Images | Thamrongpat Theerathammakorn The Federal Communications Commission plans to vote on making the use of AI-generated voices in robocalls illegal. The FCC said that AI-generated voices in robocalls
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The Federal Communications Commission (FCC) is set to vote on a proposal aimed at making AI-generated voices in robocalls illegal. This decision comes in response to a significant increase in robocalls utilizing AI to mimic celebrities, politicians, and even family members, potentially spreading misinformation. FCC Chairwoman Jessica Rosenworcel’s proposal would classify these AI-generated calls as “artificial voices” under the Telephone Consumer Protection Act (TCPA), directly targeting the use of voice cloning technologies in scams.

The urgency of this ruling was highlighted by a deceptive robocall campaign using an AI-generated voice resembling President Joe Biden, discouraging Democrats from voting in the New Hampshire Presidential Primary. The technology behind this, provided by ElevenLabs, facilitated the creation of the convincing deepfake, leading to the suspension of the involved user’s account.

The FCC’s action is aimed at reinforcing existing TCPA regulations, which prohibit artificial or prerecorded voice calls without express consent, except in emergencies. This move is part of broader efforts to adapt regulatory frameworks to the challenges posed by artificial intelligence in communication technologies, offering state attorneys general new tools to combat these deceptive practices.

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