New York City’s Metropolitan Transit Authority, which serves billions of users a year, is advising the public that it will no longer use Twitter to broadcast transit updates.
The service, which has some 1.3 million followers on the social media platform, announced the decision Thursday, stating “Twitter is no longer reliable for providing the consistent updates riders expect.”
“We’ve loved getting to know you on here, but we don’t love not knowing if we can … communicate with you each day,” it tweeted. “So, as of today, we’re saying goodbye to it for service alerts and information.”
The announcement comes a day after several of the MTA’s accounts, including NYCT Bus and NYCT Subway, informed their Twitter followers that they were unable to post service alerts to the social medial platform “due to an API issue.”
API, which is short for application programming interface, is software that allows programmers to engage with and create a variety of different resources, including tweets, according to Twitter.
However, the social media platform, under new owner Elon Musk, has decided to charge for API access.
Discover more from News Facts Network
Subscribe to get the latest posts sent to your email.
