A cable company has been ordered to pay over $7 billion in damages to the family of 83-year-old Texas grandmother Betty Thomas who was brutally stabbed to death in her home by a Spectrum employee in 2019.
Roy James Holden, an installer for Spectrum, owned by Charter Communications, had performed work at Thomas’ home in Irving in December 2019, police said at the time.
Holden returned the next day in uniform and using the company’s van while he was off, posing as if he was on the job, and killed her, then used her cards for a shopping spree after her murder, prosecutors said.
In June, a Dallas County jury found Charter Communications negligent and grossly negligent in Thomas’ death.
The jury awarded a verdict of $375 million in compensatory damages and said the company was responsible for paying 90% of it after the trial revealed “systemic failures” in the company’s pre-employee screening, hiring and supervision practices.
On Tuesday, the verdict for punitive damages was announced — bringing the total to $7.37 billion.
Trial lawyer Chris Hamilton, who represented the Thomas family in the case, said, “This was a shocking breach of faith by a company that sends workers inside millions of homes every year.”
“The jury in this case was thoughtful and attentive to the evidence. This verdict justly reflects the extensive evidence regarding the nature of the harm caused by Charter Spectrum’s gross negligence and reckless misconduct. For the safety of the American public, we can only hope that Charter Spectrum and its shareholders are listening.”
Trial testimony in the case revealed that Charter Spectrum hired Holden “without verifying his employment, which would have revealed that he had lied about his work history,” Hamilton said in a release. The testimony included “red flags” allegedly ignored by Spectrum supervisors.
The release, by Hamilton Wingo LLC, stated that Charter Spectrum continually refused “to correct its negligent safety practices.”
The jury also found that after Thomas’ family filed a lawsuit, attorneys for the communications company “used a forged document to try to force the lawsuit into a closed-door arbitration where the results would have been secret and damages for the murder would have been limited to the amount of Ms. Thomas’s final bill.“
“The jury found that Charter Spectrum committed forgery beyond a reasonable doubt, conduct that constitutes a first-degree felony under Texas law,“ the release stated.
Lawyers for the family further stated there was a pattern of thefts by Charter Spectrum employees against customers totaling “more than 2,500 in the preceding several years.”